PRIVACY POLICY

AM&U has a strict Privacy Policy, which you may access from the following link as well as clicking Privacy Policy on the website or mobile application. Before creating an account on AM&U Website, it is mandatory that you read the Privacy Policy. By creating the Log in Account on AM&U Website you have agreed to the Privacy Policy of AM&U. AM&U’s software and Mobile Application may access your location for certain services including providing hotel information around you, availability of taxis, weather conditions, places of interest etc. AM&U shall in certain cases share your location with Service Providers such as Taxi Services etc. for coordination and management.

USAGE OF PERSONAL INFORMATION BY AM&U

You hereby grant permission to AM&U to access and use your personal information such as Name, Address, Phone Number, Email in relation to the services of AM&U and also to disclose the same to the Service Provider/Hotel Owner for the purposes of Hotel Booking and Invoicing. Your personal information may also be used by AM&U only for the purpose of News Letters, or promotional messaging in relation to AM&U products.

PAYMENT METHODS

By booking with or through AM&U Website through secured log in to the website or Mobile Application, you authorize the AM&U and its agents and service providers to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.

AM&U accepts cards with MasterCard or Visa branding, and other payment methods such as PayTM or PayU etc., which your issuer allows you to use to make purchases online. You shall not provide your online banking user name or password to the to any AM&U Agent except while making transaction online through your secured log in account. AM&U Companies do not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data.

CANCELLATION & REFUND

You understand that the bookings made by you are Last Minute Bookings which are provided on as is where is basis and without any cancellation policy or refund policy. AM&U or the Service Provider shall not make any cancellation once the booking has been done, nor it shall entertain any request for refund.

LIMITATION OF LIABILITY AND DISCLAIMER

AM&U has taken adequate care and precaution to provide error free and updated Information, Software, Products and Services published on this Website. However there may be instances wherein include inaccuracies or errors, including pricing errors may have crept in. AM&U does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, AM&U expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or pay the differential amount at the check in with the Hotel.

Hotel ratings displayed on this Website are intended as only general guidelines, and the AM&U does not guarantee the accuracy of the ratings. The AM&U and its suppliers make no guarantees about the availability of specific products and services. The AM&U and its suppliers may make improvements and/or changes on the Website at any time including the pricing, terms and conditions, rules and regulations etc..

The AM&U and its suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by AM&U. All such information, software products, and services are provided “as is” without warranty of any kind. AM&U and its suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the AM&U and/or its suppliers are free of viruses or other harmful components. AM&U and its suppliers hereby disclaim all warranties and conditions whether express or implied, with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, compliance with any description, title and non-infringement, including that this Website shall be free from infringement of any copyright, trademark or other intellectual property rights of third parties.

Hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of AM&U. AM&U shall not be liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. AM&U shall not be liable for any costs, expenses, claims or damages arising out of any services to recover any of the foregoing, including without limitation relocation costs. Without limiting the foregoing, AM&U has no liability and will make no refund in the event of any delay, cancellation.

Under no circumstances AM&U shell be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website).

Under no circumstances AM&U’s liability shall exceed Rs. 1,000 provided AM&U is guilty of any willful negligence or default

INDEMNIFICATION

You agree to defend and indemnify AM&U and its partners and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your:

  1. Breach of these Terms of Use or the documents referenced herein;
  2. Any legal non-compliance or violation of law which may arise on account of incomplete / inaccurate information submitted by you at the time of booking or creating the account.
  3. Unauthorized usage of the website including your sharing of Login details as well as personal information resulting in any illegal activity or fraudulent booking made through stolen identity or card.

THIRD PARTY LINKS

This Website may contain hyperlinks to websites operated by parties other than AM&U. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

SOFTWARE AVAILABLE ON THIS WEBSITE

Any software that AM&U may make available to download from this Website ('Software') or through your mobile application store, including the mobile application “IStayNow” (the “Mobile Application”), is the copyrighted work of AM&U. Your use of such Software is governed by the terms of this Agreement. Before installing the Software, you shall be asked to read the Privacy Agreement as well as this Terms & Conditions, which you must accept to the terms and conditions after reading and only then you shall install the software. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-exclusive nontransferable license to download, install and use the Software and/or the Mobile Application for viewing and otherwise using this Website and/or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these Terms of Use and for no other purpose.

Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by AM&U and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

AM&U is holds the Trademark Rights over “IStayNow” and any person found to be using the same in any manner and without express permission of AM&U shall be liable for Infringement action. Names of Service Provider Hotels are the Trademarks of Service Providers.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

Your mobile device must be connected to the internet for the Mobile Application to function correctly. You are responsible for making all arrangements necessary for your device to have internet connectivity and are responsible for all sums your service provider may charge you arising out of the Mobile Application transmitting and receiving data (including but not limited to data roaming charges). As further described in our Privacy Policy, the Mobile Application will automatically transfer a small amount of data as part of its normal operation, including how you use the Mobile Application, Location Services, Content you access, and technical errors or problems which the Application may encounter while being used. By using the Mobile Application, you acknowledge, agree and consent to the automatic collection of this information.

ACCOUNT TERMINATION

AM&U may in certain cases terminate your login account in its sole discretion, or limit your access to the Website and/or terminate the accounts if you are found to be violating any law, or found to be in breach of the terms and conditions of usage of this website, or for any fraudulent activity through your Login Account, or if AM&U receives any complaint or information from any person that through your Login Account any fraudulent activity has taken place. In certain cases AM&U may also inform the police and file appropriate complaint against you.

JURISDICTION

This Agreement is governed by the Laws of India and is only subject to the Jurisdiction of Delhi Court.